General terms and conditions

GENERAL TERMS AND CONDITIONS

ACCEPTANCE

Your access to and use of www.pellik.com is subject to the following Terms and Conditions. By using the website and booking your accommodation with us, you are fully accepting the terms, conditions and disclaimers contained in this notice, without limitations.

RESERVATION

You can reserve your holiday by e-mail, or online on our website, but you should note that reservations are done once payment is received and you have received a written confirmation from us. Payment due for reservation is 30% of the total price, and can be made via credit card payment directly on our website, bank transfers or Paypal.

FINAL PAYMENT

Once the booking confirmation is forwarded, you will be liable for the payment of the rent, or balance thereof, together with any additional charges, before or upon your arrival at the property.

REFUNDABLE DAMAGES DEPOSIT

All bookings, unless otherwise stated, are subject to a 10% refundable damages deposit to be paid on arrival. If you have not caused any damage and/or breakages, the damages deposit will be returned to you prior to your departure from the property.

When you book, you accept responsibility for any damage or loss caused by you or any member of your party. Full payment for any such damage or loss must be paid.

PETS

Up to one pet is welcome. Please notify us beforehand and state that you will take full responsibility of the cleaning and any damages your pet may cause.

The refundable damages deposit will be at 20% (instead of 10%). If you will be bringing your pet, you must bring a pet basket to the property. Pets are not allowed to lie on the bedding or chairs.

Pets must not be left unattended in the property and all pet litter must be removed by the tenant. We reserve the right to charge extra if any litter is found inside the property.

PROPERTY PAY PER USE SERVICES

Most of the properties advertised on this website offer “pay per use” services which may include, but are not limited to: air conditioning for short term rentals and air conditioning and electricity & water consumption for long term rentals (the electricity consumption for long term rentals will be charged at the standard residential rate of €0.15 per unit). All other utilities (internet, tv, etc.) are included in the price.

CANCELLATION

All requests to cancel a booking must be made in writing.

If your request to cancel your booking is received within 24 hours after booking, we will refund your deposit in full (except transaction fees). Cancellations received after 24 hours after booking will not be refunded.

CHANGES TO YOUR RESERVATION

Please notify us if the number of adults/children visiting the house changes from the time of enquiry or if you want to modify the dates. If it is possible for us to modify your reservation, we will charge any applicable increase in the price if a change in date falls into a higher pricing season or if there is an increase in number of persons booked.

BOOKING CONTRACT

You acknowledge responsibility for all the details given on the booking form or, in case of an email, for all details written therein on behalf of all persons who will occupy the property for the period for which it has been booked and that all those persons are aware of the booking conditions.

The booking acknowledgment will state the number of persons booked to occupy the property and you commit yourself to the number of persons staying at the property or at any time using the property’s facilities under this booking. Any breach of this provision will constitute a breach of contract whereupon we reserve the right to charge an extra amount at our sole discretion.

Folding Beds, cots and highchairs are available on request. Please book these in advance by sending us an email / message.

We reserve the right to inspect the property at any time and to terminate your stay where damage has been caused by you or any member of the group. In such an event, we shall not be liable to make any refund whatsoever.

GUESTS’ RESPONSIBILITY

You agree:

To take good care of the property and to pay for any losses or damages to the property.
Not to cause any annoyance or become a nuisance to occupants of adjoining properties.
Loud music or noise is strictly not permitted at any time during your stay and the property is not to be used for parties or similar events.
The use of the property or any amenity that may be provided by us are entirely at your risk and no responsibility will be accepted by us for any loss, damage or injury to persons who make use of them or any belongings of the persons who use them.
You must be entirely responsible for the safety of any children staying in the property. Please do not let children unattended anywhere on the property, especially at the pool area.
Your belongings are your responsibility. We are not responsible for any stolen items while you are staying with us. It is your responsibility to lock all doors and windows when you go out.

HOUSEKEEPING

Fresh linen and bathroom towels will be provided (but not beach towels) and each property has a hairdryer, iron and ironing board.

Cleaning service and pool cleaning will be done weekly for reservations exceeding 7 nights.

NON-AVAILABILITY OF PROPERTY

If for any reason beyond our control the property is not available on the dates booked (owing to fire damage for example) or the property becomes unsuitable for holiday letting, all rent and charges paid in advance will be refunded in full and we will do our best to provide alternative accommodation.

MALTA ECO TAX

A local government Eco-tax of 50c per person per night will be collected at check-in. This Eco-tax is capped at a maximum of €5 per person and does not apply to children under 18 years.

COPYRIGHT

Materials featured on this web site are protected by copyright and are covered by the provisions of the Copyright Act, by Maltese laws, policies, regulations and international agreements. This copyright material may not be downloaded, displayed, and reproduced in any form unless authorization to reproduce material from this site is obtained from us.

DISCLAIMER

We have done our best to produce accurate information on this website, however we cannot accept responsibility for any prejudice, loss or damage which may occur from use of said information.